Child and Youth Support Specialist

case-manager

Comment ça fonctionne ?

A new service delivery model was implemented in 2021 which included a Child and Youth Support Specialist whose role is to provide immediate and ongoing case management and support to those who attend Koala Place.

When a person is victimized by a crime, they often feel helpless and vulnerable. Furthermore, it can be quite overwhelming when several services become involved during this time.  The Child and Youth Support Specialist’s aim is to minimize this as much as possible by ensuring that appropriate services are offered at the first point of contact with the police. The position supports children and youth and their families while they manage the impact of trauma alongside a continuum of services.

More specifically, the Child and Youth Support Specialist offers to complete referrals, provides information, reading materials, as well as emotional support. 

Nous espérons réduire le stress et l’anxiété des victimes et des témoins ainsi que des personnes qui s’occupent d’eux en leur offrant un soutien émotionnel, en les mettant en contact avec les ressources communautaires, et en agissant comme point de contact constant au cours de l’enquête et de la procédure judiciaire, en veillant à ce qu’une approche globale soit utilisée pour mieux les servir.